Return the item(s) if not found in good condition and get your money back with the Stylecosmic Money Back Guarantee under Buyer’s Protection Service on items available on our store.


How to Return an Item 

We always work hard to provide you the best experience while shopping online from Stylecosmic marketplace.


Here's how it works

If your bought an item through Stylecosmic.com marketplace and found the item not as described by the seller and/or defective/ damaged. OR you have not received the item within the given time by seller under "Estimated Delivery Time".

Return the item

Prepare the item for return by clicking Return an Item or by logging into your account and you will find "Return an Item" link in your left sidebar or simply Reach Out to Your Seller via "Contact Seller" form link available on top of every product (just below Seller Name under each Product title).

Get your money back

Once you ship back the item to its seller, wait for our system to process your refund and you will get your money back into your payment account. In case you directly contact the seller and the Seller does not resolve your issue within three business days, contact us by emailing to support@stylecosmic.com. And our team will ensure your money refund within 48 business hours.

Return Terms and Conditions

The following terms and conditions apply to each and every purchase made on Stylecosmic Marketplace unless/ otherwise exclusively and clearly mentioned by the seller of each item. In the case when any seller has exclusively mentioned their item(s) return procedure and/ or refund policy you (buyer) must follow their prescribed procedure for launching item(s) return before claiming a refund. Please read following terms and conditions carefully:

  • Each item for refund must be returned to the seller in its original packing unless otherwise prior-accepted by seller exclusively.
  • Each item for refund must remain unused and unwashed (if it's washable) unless/ otherwise exclusively prior-accepted by the seller.
  • You must take and upload photographs if your received item(s) is damaged/or not in a condition as clearly mentioned in product description by the seller.
  • You must upload photographs in the attachment while launching a return of product and before claiming its refund unless/ otherwise exclusively accepted by the seller.
  • If the seller of your item is unresponsive to your query, you may please write us via email to support@stylecosmic.com before returning the item and launching refund as we may resolve your case with more ease.
  • If you have any concern with returning the item or incase any further query regarding our refund process you may ask us by sending an email to support@stylecosmic.com.

Get your money back fast

You'll hear back from us with a resolution within 48 business hours.

  Need to return an item? It's easy to do on stylecosmic.com:

1

Start your return.

Select the item you want to return from your purchase history in your account.

2

Ship the item back.

If the seller asks, send the item back as soon as possible.

3

Ask seller to issue you a refund on stylecosmic.com or contact us by writing an email to support@stylecosmic.com and our team will ensure to refund your money back into your payment account.


IMPORTANT NOTICE:

STYLECOSMIC DOES NOT ENTERTAIN ANY KIND OF FRAUDULENT CLAIMS IN ANYWAY. STYLECOSMIC.COM HAS A VERY STRONG BACKEND CRM SYSTEM THAT RECORDS EVERY CUSTOMER’S BUYING JOURNEY ON OUR SITE(S) INCLUDING BUYER’S COMPLETE PURCHASE RETURNS, CLAIMS AND REFUNDS HISTORY. IF YOU WANT TO KNOW HOW WE KEEP AND PROCESS YOUR INFORMATION, PLEASE REVIEW OUR PRIVACY POLICY.

Fraudulent claims may include:

  • A buyer opening excessive requests or duplicate requests for a specific purchase and/or product and/or a seller.
  • A buyer conspiring with a seller to misdeclare an item's value for any reason.
  • A buyer filing refunds on multiple items which shows their usual habit.

Buyers who are found filing fraudulent claims may not be able to receive any kind of Buyer’s Protection Service(s) from stylecosmic.com and other Stylecosmic site(s) and may be subject to consequences for abusing Stylecosmic. In addition, we reserve the right to indefinitely suspend the buyer's access to stylecosmic.com and all other Stylecosmic site(s) user’s areas, their account and/or all affiliated accounts.